Real old-fashioned customer service
We are a small family firm and we pride ourselves on our customer service. We treat every customer as if they were a friend or neighbour. We will give you realistic delivery times if items are not in stock and keep you informed every step of the way. There is a lot of confusion out there about supply in early 2021 and we think that honesty is very important. You can reach us by email, message through our website or call our dedicated landline if you have any questions or problems.
The personal service we offer
Our rugs are all hand checked before sending out to ensure optimum quality
Free standard postage to mainland UK on all orders
30 day returns policy
Special packages for B&B and AirBnB customers